We provide end to end IT Infrastructure Management for our clients. We implement customized ITIL Processes that complements and empowers business units to deliver value to your clients. Each member of our consultancy team is a certified ITIL Expert and are experienced in process engineering. We will not just manage your IT Infrastructure but suggest improvements to your IT Processes. We have experience with powerful tools like ServiceNow, BMC Remedy, Manage Engine IT360, Service Desk plus and others for IT Service Management.
The current business environment has become very complicated and volatile, and this is what has redefined the concept of Application Management Services. We, ComtechRIM are up to date with this concept and deliver value far beyond the regular back office support.
At ComtechRIM India Private Limited, we offer end to end services on IT Infrastructure Management, and we specialize in server management. We have good experience in Windows Server and Linux server configuration and complex networks. We have expert server administrator staff to cover 24/7 operations to ensure optimum performance.
At ComtechRIM, we provide professional IT support that keeps your network running at its very best. We offer comprehensive solutions designed to create and maintain networks, which include Core, Distribution and Access layers.
Amazon Web Services is one of the top ranked cloud service providers in the world, and it has helped countless organizations reduce their operational costs to a great extent while also increasing business agility. AWS cloud services are changing the IT landscape which ranges from application delivery, storage and analytics and disaster recovery among others.
As a part of our IT Infrastructure Management offerings we also deploy a complete ITIL based IT Service Desk for our clients. We share our extensive experience of delivering end-user services on a global scale.
Research goes to show that a significant majority of ITSM solution implementations turn out to be unsuccessful simply because there is a lack of right application assistance. At ComtechRIM, we understand that the application or replacement of ITSM solution is a significant transformation initiative that affects an organization at every level. Hence, it is imperative that organizations have a strategic plan for integrating critical business systems with ITSM product.